DINK2 Pickleball courts
Spacious courts and a solid paddle shop draw players, but management responsiveness and policy clarity are major pain points. Reviewers praise the court space and equipment range, yet report unreturned calls, vague facility policies, unclear footwear rules, and staff who can be dismissive. Heating issues and dirty washrooms add to the friction. Strong equipment shop reputation sits at odds with troubled booking and customer care. The pro shop (led by staff member Fina on positive reviews) stocks demo paddles at competitive prices. Courts are spacious and generally clean. The core frustration: booking and rescheduling requests often go unanswered, facility rules (ball machine VIP access, footwear) are not clearly posted, and management (specifically named manager Dickson in one complaint) does not resolve booking errors or offer service recovery. The air-con complaint recurs across reviews.
